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05.

Dispute Resolution and Termination

Let's be honest, neither of us ever want to need this section. It's still important to know how any Disputes will be managed and the conditions for terminating the Agreement.

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A. Dispute Resolution

This Dispute Resolution Process is for the ORA, and not any disputes or disagreements with the Condominium Corporation. Please discuss any issues about the operations of the Condominium Corporation directly with them. Key is happy to provide any documents you may need for those direct discussions.

ORA Ref: Schedule D

Formal and Informal Processes to Dispute

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Informal Process

If there is a dispute, disagreement or alleged breach between Key and you about any aspects of this Agreement, we both agree to first discuss the problem and negotiate in good faith.

If we cannot resolve the concern in good faith within twenty-eight (28) days, we will then jointly appoint a mediator to help in settling the dispute. If we cannot agree on the mediator in the time frame stipulated by this section, either of us can request a Justice of the Superior Court of Justice to appoint the mediator. We will share the costs of the mediator equally.

If we cannot resolve the dispute within sixty (60) days of the date of the mediator’s appointment, either one of us can give written notice to the other party of our desire to submit the dispute to arbitration as outlined under Section 2 of the ORA.

ORA Ref: Schedule D.1

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Formal Process

Any dispute that cannot be resolved informally will begin arbitration. The arbitration will be in accordance to the rules of the International Commercial Arbitration Act, Ontario. The procedure mandated by the International Commercial Arbitration Act will be modified as follows:

  1. 1

    The arbitration will be conducted at a location determined by the parties by a single arbitrator with suitable expertise and agreed to by both Key and you within fourteen (14) calendar days of the Notice Date. If we cannot agree on the arbitrator in that time frame, either one of us can request a Justice of the Superior Court of Justice appoint the arbitrator;

  2. 2

    With both our consent, the arbitrator may, for the purpose of encouraging dispute resolution, use mediation, conciliation or other procedures at any time during the arbitration proceedings, without being disqualified from resuming their role as arbitrator;

  3. 3

    The arbitrator will establish the procedural rules within fourteen (14) days of their appointment, start the arbitration hearing within twenty-eight (28) days of their appointment, and complete the arbitration within forty-two (42) days of the date it is commenced. The arbitrator will render a decision in writing within fourteen (14) days after the arbitration is completed. Their decision will be final and binding on the parties;

  4. 4

    If the arbitrator is unable to complete the mediation, a successor will be appointed in the same manner as the original appointment;

  5. 5

    The costs of the arbitration (including their costs, fees and expenses of counsel, and expert and witness fees) will be at the discretion of the arbitrator. They have the power to make any award which is just in the circumstances.

ORA Ref: Schedule D.2

Performance Notwithstanding Dispute

While any mediation or arbitration is underway on a bona fide dispute, no default will be deemed to have occurred for the subject matter of the mediation or arbitration.

ORA Ref: Schedule D.3

B. Termination For Default

While this Agreement is in effect, you will be considered in default if any of the following events happen:

  1. 1

    If you've received more than three (3) Notices of Residency Payment Default during the term of this Agreement, and Key decides to pursue their option to issue a Notice of Termination with the delivery of your fourth Notice.

  2. 2

    You do not perform, or you breach, any of your covenants or agreements in the ORA.

  3. 3

    Any lien, execution or encumbrance from any action or default by you is registered against your Suite or the Building, including the Common Areas and Facilities.

  4. 4

    Your Suite remains vacant for twelve (12) consecutive months. This is important to Key because one of the benefits of being a Key Owner-Resident is being part of a neighbourhood and community, it's hard to know your neighbours if you're not there.

ORA Ref: Article 7.0

Missed Payments

The terms and schedule for Missed Payments are in this section of the ORA 01. Financial Commitment - Section D. Missed Payments.

Termination Upon Default

If Key needs to terminate this Agreement, we will pay you the Appraisal value of your Co-Ownership Interest as soon as reasonably practicable.

The Appraisal value of your Co-Ownership Interest will be based on the most recent month-end prior to the termination, minus the following:

  1. 1

    Reasonable costs of recovery and transfer, including all legal and court costs

  2. 2

    The cost of any repairs and redecorating reasonably required for the Suite

  3. 3

    The cost of the Appraisal

  4. 4

    The Administration Fee

  5. 5

    Any money owed by the Owner-Resident to Key

  6. 6

    If required, the costs for Key to remove and dispose of any of the Owner-Resident’s furniture or personal effects located in the Suite

As the Owner-Resident, you will sign and complete all documents necessary to remove your name from title to the Lands, any lien, execution, notice or charge that's a result of your occupation, use and enjoyment of the Suite. You will need to provide these documents to Key before we pay you the Owner-Resident’s Co-Ownership Interest, so it will be free of any such lien, execution, notice or charge. You will appoint Key as the Owner-Resident’s Attorney for the purpose of signing and delivering these documents by executing the Power of Attorney.

ORA Ref: Article 8.1

C. Termination Upon Transfer

There may come a time when you're ready to move, so here's everything you need to know about how that works.

Permitted Transfer Types

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Transfer to a Permitted Transferee

The following steps are required to Transfer your Co-Ownership Interest to a Permitted Transferee:

  1. 1

    You must notify Key at least thirty (30) days in advance of your intention to Transfer to a Permitted Transferee.

  2. 2

    The Transfer must occur on the last Business Day of a calendar month.

  3. 3

    As the Owner-Resident, you must be current on all of your Residency Payments.

  4. 4

    The Permitted Transferee must complete an Owner-Resident Application Form and be approved by Key.

  5. 5

    The Permitted Transferee must agree to be a Resident in the Suite upon Transfer of the Suite. As the former Owner-Resident, you must either move out of the Suite by the transfer date or, if the Permitted Transferee agrees, you can become a Resident in the Suite.

  6. 6

    You will pay Key the Administration Fee on the value of the Co-Ownership Interest being transferred. This will be determined using the AVM Valuation of the Suite in effect on the Transfer Date.

  7. 7

    Any improvements made or damages caused by the Owner-Resident become the responsibility of the Permitted Transferee. The Owner-Resident will be responsible for all moving costs.

  8. 8

    The Permitted Transferee will be bound to the time periods for increases to the Residency Payment (outlined in Schedule C of the ORA).

ORA Ref: Article 9.2

D. Termination Rights and Payments

If after the first 12-month period, you decide you would like to move out of your Key Suite, you just need to give us 75-days notice.

After the initial three year term, if the Property Owner, who co-owns the Suite, decides they would like to sell the Suite, you will have the first right to purchase the Suite. If you decide not to purchase - or can't yet afford it - Key will have the opportunity to buy the Suite. In this situation, we would love for you to continue to be the Owner-Resident and our Co-Owner.

If neither of us decide to buy the Suite, the Property Owner can then sell the Suite on the public market. In this case, you will be given six (6) months notice so you have lots of time to decide where you would like to live next. Once the Suite is sold, you will receive all of your investments, along with your portion of how the value of the Suite appreciated while you lived there.

Since we both agree that the ORA replaces the RTA, the only other way the ORA can be terminated is if the Suite or relationship becomes subject to the Residential Tenancies Act.

ORA Ref: Article 8.2

Special Circumstances for Termination Payments

  1. 1

    We would love to keep you in the family. So, if you decide to terminate this Agreement because you're moving to a different Key Suite, you will only be charged the Administrative Fee on the Home Equity you've built in your current Suite, and the value equal to the difference between your Owner-Resident Deposit on a new Key Suite and your current Home Equity (if the value is greater than zero). Please refer to ORA Article 8.3(d)

  2. 2

    If the Property Owner terminates your Agreement, you will not be charged an Administration Fee. If you then decide to move to another Key Suite, you will only pay an Administration Fee on the difference between your Owner-Resident Deposit on the new Key Suite and their current Home Equity. This only applies if the difference is greater than zero. Please refer to ORA Article 8.3(e)

ORA Ref: Article 8.3

E. Ending Homeownership-as-a-Service

In the event that Key cannot continue to offer Homeownership-as-a-Service (“HaaS”), we may terminate this Agreement as follows:

  1. 1

    Key will notify the Owner-Resident of our intention to cease offering HaaS at least 180 days prior to the Cessation Date.

  2. 2

    The Cessation Date must occur on the last Business Day of a calendar month.

  3. 3

    As the Owner-Resident, you have the option of:

    a. Completing a Transfer to Key at any month end prior to and including the Cessation Date.
    b. Remaining in the Suite after the Cessation Date following the conditions described below.

ORA Ref: Schedule 20.0

Remaining in Suite Following the Cessation Date

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If you wish to remain in the Suite after the Cessation Date, the following will apply:

  1. 1

    In order to compensate you for your Co-Ownership Interest, the Suite first needs to be transferred to the Property Owner through Key. Key will initiate this transfer ninety (90) days prior to the Cessation Date and you will receive your full Home Equity on Cessation Date.

  2. 2

    The Owner-Resident will be offered a month-to-month rental lease that would start on the first day of the month following the Cessation Date. The rent will be equal to the Residency Payment plus the Ownership Benefit in effect ninety (90) days prior to the Cessation Date. This rental lease will be governed by the Residential Tenancies Act.

  3. 3

    You agree to pay an amount equal to one month’s rent in the new lease on the day following the Cessation Date. This amount will be held in trust as “last month’s rent” in a manner consistent with the Residential Tenancies Act.

ORA Ref: Article 8.2

Get In Touch

We're here to help

Like any good neighbour, we're always happy to help. So, if you have any questions or want to chat about the ORA, we're only a click away.